The Challenge
Before working with NourishX Innovations, Adorable Stuff was running its entire operation manually. As a resin art business preserving wedding garlands and personal belongings, each order is highly customized and emotionally valuable.
However, the business was facing a scalability crisis:
- Orders were tracked using scattered Excel sheets.
- Over 12+ staff members were managing orders without a centralized system.
- Order photos, designs, and customer belongings were scattered across different files.
- High dependency on manual coordination led to chaotic workflows.
This resulted in high error rates (25%), customer drop-offs, and an average processing time of nearly 3 months per order. The business was growing, but operations could not scale.
Our Solution
NourishX Innovations designed and built a custom CRM & operations dashboard tailored specifically for Adorable Stuff’s unique workflow. We didn't just install generic software; we built a system that mapped to their real-world processes.
Centralized Workflow
Manage orders, customers, and staff from a single dashboard. Track belongings at every stage.
Asset Management
Upload and organize order files (photos, designs, references) directly linked to specific orders.
Staff Accountability
Assign work to staff with clear tracking. Monitor revenue and order status in real-time.
Key Results
Processing Time
Error Rate
lightbulb Why This Matters
This project demonstrates how custom-built internal tools can unlock growth for traditional businesses. By removing operational bottlenecks and reducing dependency on manual tracking, we enabled the Adorable Stuff team to scale without chaos.
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Staff Productivity: Improved heavily with fewer coordination issues.
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Customer Trust: Retention rates increased significantly.
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Revenue Stability: Average order value stabilized at ₹8,000.
Technologies Used
FastAPI
React
Python
SQLAlchemy
GCP
Docker
Figma